Privacy Policy

Welcome to klonit.ai ("Website"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website.

1. INFORMATION WE COLLECT

1.1 Personal Information

• Name
• Email address
• Phone number
• Payment details (if applicable)
• Other information you provide when using our services

1.2 Non-Personal Information

• Browser type and version
• Device type
• IP address
• Cookies and usage data

1.3 Communication Consent Information

When you subscribe to receive communications from us, we collect and store:

• Your consent preferences (email and/or SMS)
• Date and time of consent
• IP address at time of consent
• User agent (browser/device information)
• Method of consent (e.g., website form)

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• To provide and improve our Website
• To communicate with you regarding your account or inquiries
• To personalize your experience
• To process transactions (if applicable)
• To analyze usage trends and enhance security
• To comply with legal obligations
• To send you notifications you've consented to receive

3. SMS AND EMAIL COMMUNICATIONS

3.1 Our Commitment to Your Privacy

We respect your privacy regarding SMS and email communications and are committed to protecting your personal information.

✓ We will NEVER sell, rent, or share your phone number or email address with third parties for their marketing purposes.

✓ Your contact information is used ONLY for the specific types of communications you've consented to receive.

✓ We maintain strict data security measures to protect your information from unauthorized access, use, or disclosure.

3.2 Types of Communications

When you opt in to receive communications from KLONIT LLC, you may receive:

Account and Security Notifications:

• Two-factor authentication (2FA) codes
• Password reset confirmations
• Security alerts about suspicious activity
• Account verification messages

Service Updates:

• Important service changes or maintenance notifications
• Feature updates and new product announcements
• System status updates

Promotional Communications (If Opted In):

• Exclusive deals and special offers
• Marketing messages and promotional content
• Newsletter and blog updates

3.3 Message Frequency

Message frequency varies depending on your account activity and the types of notifications you've opted in to receive. You can expect:

• Account Security Messages: Sent as needed when you request authentication or password resets
• Service Updates: Occasionally, for important service changes
• Promotional Messages: Up to 4 messages per month if you've opted in

3.4 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for messages, but your carrier may. Please check with your carrier for details about your specific plan.

3.5 How to Opt Out

You have complete control over your communication preferences and can opt out at any time:

SMS Messages:

• Reply STOP, END, CANCEL,UNSUBSCRIBE, or QUIT to any SMS from us
• You will receive one final confirmation message
• No further messages will be sent unless you opt back in

Email Messages:

• Click the "Unsubscribe" link in any email we send you
• Update your preferences in your account settings
• Contact us at info@klonit.ai

Customer Support:

Reply HELP to any SMS to receive support information, or contact us directly:

• Email: support@klonit.ai
• Website: klonit.ai/contact-us

3.6 Consent Records

For compliance purposes, we maintain detailed records of your consent including:

• Date and time you provided consent
• Method of consent (e.g., website subscription form)
• IP address at time of consent
• Types of messages you consented to receive
• If/when you opted out and the method used

These records help us comply with regulations and verify that we have proper authorization to contact you.

3.7 Supported Carriers

Our SMS service is available on all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most other carriers. Message delivery and availability may vary by carrier.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share it with:

• Service Providers: Third parties that assist in Website operations (e.g., Twilio for SMS delivery, email service providers). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of a merger, acquisition, or asset sale

Important: We do NOT share your phone number or email address with third parties for their marketing purposes.

6. DATA SECURITY

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Secure storage of consent records

However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights such as:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your data
• Opt-Out: Unsubscribe from communications at any time
• Portability: Receive your data in a portable format (where applicable)
• Object: Object to certain processing of your data

To exercise these rights, contact us at info@klonit.ai. We will respond to your request within 30 days.

8. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Subscriptions: Maintained while you're subscribed
• Consent Records: Retained indefinitely for compliance purposes
• Opt-Out Records: Maintained to honor your preferences
• Transaction Data: Retained per legal and tax requirements

9. THIRD-PARTY LINKS

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes become effective upon posting on the Website. We will notify you of material changes via email or SMS (if you've opted in) and by prominently posting a notice on our Website.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

KLONIT LLC
Email: info@klonit.ai
Privacy Inquiries: privacy@klonit.ai
Support: support@klonit.ai

Response Time: We aim to respond to all privacy-related inquiries within 48 hours.